Privacy

We is dedicated to upholding and safeguarding your privacy. We refrain from distributing or sharing your personal information beyond what is absolutely necessary to fulfill our responsibilities to you. We will not under any circumstances sell your personal information. .

In addition, this Privacy Policy outlines the information we collect about you, the reasons why we collect it, how we use it, and how we manage it. We will also clarify your rights in relation to this information.

If you have any questions, you can contact us at the email address blow: maxd010@163.com

1.Scope of this Policy

This Privacy Policy pertains to all of our websites (collectively referred to as the "Websites"), desktop and mobile applications (collectively referred to as the "Products"), services, and other interactions (such as customer service inquiries, user conferences, etc.) that you may have with us. If you do not agree to the terms, please do not access or use our Products, Websites, or any other aspect of its business.

2.Information Collection

We collect personal information when you visit our Websites, place orders on our Websites or Products, use our applications, submit comments or feedback, or contact customer support. This information is collected to complete transactions and provide better services to you. The specific information we may collect includes:

  • (1) When you visit our Websites:
  • (a) Information about your visit, such as the webpage that led you to our Websites and the search terms used to find us.
  • (b) Your operations and clicks on our Websites.
  • (c) Date, time, and duration of the visit.
  • (2) When you place an order on our Websites or Products:
    • Your personal information, including full name, email address, country, language, mailing address, phone number, postal code, and credit card number, is required to complete transactions.
  • (3) When you use our Products:
    • Different Products may collect different data, but in general, we may collect:
  • (a) Your product serial number.
  • (b) Information about the Products you use and how you use them, such as launch data, feature usage, and page clicks.
  • (c) Your local device information, such as device hardware, operating system, software, username, location, IP address, and operating log information.
  • (d) Crash information if you encounter a crash problem.
  • (e) Information related to using OAuth authentication to configure cloud storage services for the application on your behalf.
  • (4) When you submit content to us:

When you contact customer support, we may collect your name, email address, age group, product name, and message content to better assist you.

3. How We Process Collected Information

3.1 How We Use Your Personal Information

We may use the personal information we collect from you for the following purposes:

  • (a) Verifying your identity in order to complete an order or provide appropriate services.
  • (b) Conducting internal statistical and analytical purposes to understand better how our Websites and Products are being used, and improve our services and user experience to engage and retain users.
  • (c) Investigating to prevent security issues, fraud, and abuse.
  • (d) Responding to any requirements and providing technical support.
  • (e) Using your posted comments (with your relevant information) for marketing purposes so others can better understand and use our products.
  • (f) Complying with applicable laws, legal processes, or regulations.
  • (g) Managing refunds.
  • (h) Subscribing to our newsletters and providing personal data is voluntary, and the processing of collected personal data is based on your consent.
  • (i) Keeping you informed of our latest updates, sending technical and service support, administrative emails, billing reminders, security announcements, and contacting you to inform you about changes to our Websites, Products, or services, such as our newsletters, new product features, promotional offers, or periodic member letters that are considered part of the service. You may also occasionally receive product surveys or promotional mailings to inform you about other products or services available from us and its affiliates. You have the full freedom to stop receiving communication from us at any time.
3.2 How We Safeguard and Protect Your Collected Information

We take the protection of your personal information seriously. We use appropriate physical, technical, and managerial measures to safeguard your personal information against unauthorized access, modification, disclosure, use, damage, or loss. We do not share or distribute your personal information beyond what is necessary to fulfill our obligations to you, and we do not sell your personal information in any way.

If we suspect or detect any breach of security, we reserve the right to suspend your use of all or part of our services without prior notice. If you believe that any information you provided to us is no longer secure, please contact us immediately using the contact information provided below.

We retain your personal data only as long as we need it for legitimate business purposes and as permitted by applicable law. In practice, this means that we delete or anonymize your account after three (3) years of continuous inactivity, unless we need to keep it to comply with applicable law, to resolve an issue, claim, or dispute, or to address our legitimate business interests, such as preventing fraud and enhancing user safety and security. Please note that, although our systems are designed to delete data, we cannot guarantee a specific timeframe for deletion due to technical constraints.

3.3 Disclosure of Your Personal Information

We may share or disclose your personal information to third parties only as described below and not beyond.

We may provide certain personal information to third-party credit card processors, such as Paddle, MyCommerce, Share-it, and other third-party credit card processors, to fulfill customer orders and deliver products. These companies encrypt all customer personal information before sending it to us, including name, address, credit card number, credit card expiration date, and more. Encryption helps prevent any malicious use of your personal information. Your credit card information is used only for online transactions.

We may also share your personal information with companies that help us run our business by processing personal information on our behalf for the purposes described above. These companies include email delivery service providers, server companies we hire to provide service to you, social media platforms, third-party online forums, marketing platforms, and other service providers.

We may access and/or disclose your personal information if we believe such action is necessary to:

(a) comply with the law or legal process served; (b) protect and defend the rights or property of us (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of us services or members of the public.

We does not rent or sell your personal information for commercial purposes.

Subscription Emails and Marketing Communications

We may contact you to provide information about new product releases, software updates, special offers, and promotional newsletters. We may also reach out to you to provide information about products and services from our business partners.

We only send marketing communications to users who have given their prior consent. You have the right to unsubscribe from these communications at any time.

Cookies and Tracking Technologies

We may use third-party cookies and tracking tools, such as AdWords, Bing, Disqus, Facebook, FireBase, Google Analytics, Hotjar, and LinkedIn, to monitor how you use our websites and products. These websites and product usage data may be sent and stored on servers located outside the EU. Such third-party cookies and tracking tools may send trace data or analysis reports to us for the above purposes. Most third-party cookies and tracking tools handle your personal data in an anonymous manner. Cookies themselves do not personally identify users, but rather identify a user's computer.

Most web browsers accept cookies by default, but if you choose not to accept them, you can simply change your browser settings to disable them. If you decline to accept cookies, you may not receive the full benefits that our website has to offer. Here are some guides on how to delete or disable cookies on your browser:

Types and Uses of Information

We understand the significance of your privacy, and we are dedicated to safeguarding it. To clarify how we use and disclose your information, we collect two types of user data: General Statistical Information and Personal Identifying Information.

Collection, Use, and Disclosure of General Statistical Information Whenever you visit our website, we gather specific general information, including frequency of downloads, number of website hits, and usage statistics of our software products. We refer to this data as "General Statistical Information," which we use and store only in a collective, summarized form, rather than on an individual basis. This data helps us understand the extent to which specific parts of our website and software products are utilized.

Collection and Use of Personal Identifying Information Along with General Statistical Information, we may request certain personal information from you, such as your name, street address, and email address, to enable us to respond to your needs and requests. This information, which may be used to identify you, is known as "Personal Identifying Information."

Personal Identifying Information may include, but is not limited to:

  • Your name, physical address, email address, and telephone number
  • Behavioral or demographic attributes
  • Past transactions on our channels
  • Information obtained from third parties about your interests
  • Billing information, such as your credit card number and expiry date

we use and share the Personal Identifying Information we collect (unless otherwise restricted by applicable law) for the following purposes:

Engaging in Transactions: We use Personal Identifying Information to engage in transactions with you.

Processing Transactions: We use Personal Identifying Information in combination with financial, credit card, and payment information to process your transactions.

Customer Support CRM System: We use your Personal Identifying Information to provide you with support or other services you have requested, as well as product updates, patches, fixes, and other similar operational communications.

Tailoring Marketing to Your Needs: We use your Personal Identifying Information and Other Information to inform you about new product releases and service developments and to advertise us products and services according to this Policy. We take into account your website visits and marketing experience.

Posting Testimonials: We post testimonials on our channels that may contain Personal Identifying Information. Before posting a testimonial, we obtain your consent to use your name and testimonial. All testimonials have been approved by their respective users.

Improving Products, Services, and Experiences: We use your Personal Identifying Information to assess and improve our products, services, marketing, and customer relationships.

When you fill out an online form to register for our products and services, we collect the information in the form, as well as any other information you provide us. This may include information such as your first name, last name, country, email, phone number, etc.

  • Safari users: How to delete and disable cookies on Safari
  • Chrome users: How to delete and disable cookies on Google Chrome
  • Internet Explorer users: How to delete and disable cookies on Internet Explorer
  • Firefox users: How to delete and disable cookies on Firefox
  • Opera users: How to delete and disable cookies on Opera
  • Microsoft Edge users: How to delete and disable cookies on Microsoft Edge

Third-Party Data

We may receive information from our affiliates, subsidiaries, partners, or other sources to enhance our own information and improve the user experience of our website visitors and marketing campaigns. This data may be combined with other information we collect and can include aggregated data such as IP addresses linked to zip codes or countries, as well as specific data such as the performance of online marketing and email campaigns.

Your Rights

You have the right to contact us to correct, amend, or delete your personal information, forum account, newsletter subscriptions, or support tickets. However, please note that some information may remain in archived or backup copies to comply with legal obligations, resolve disputes, and enforce our agreements. Additionally, you have the following rights:

  • (a) the right to clear, transparent, and easily understandable information about how we collect and use your personal data.
  • (b) the right to object to the processing of your personal data, based on your particular situation.
  • (c) the right to access your personal data (if we are processing it) and other information similar to what is provided in this Privacy Policy.
  • (d) the right to block or suppress further use of your personal data under certain circumstances.

Updates to this Privacy Policy

We may update and modify this Privacy Policy to reflect changes in our websites, products, services, and applicable laws. We are committed to respecting your privacy, and we will always notify you of any material changes that impact your rights under this Policy by email or by posting the revised policy in an easy-to-find area of our websites. We recommend that you periodically review this Policy for any updates. Your continued use of our products after any change means that you agree to be bound by the new Policy. If you disagree with any changes in this Policy and do not wish your information to be subject to it, you will need to stop using our websites, products, and services.

Contacting us

If you have any questions regarding our privacy policy after reading this statement, please feel free to contact us at maxd010@163.com.